Business EDUCA 2015
BUS12
Date Thursday, Dec 3 Time – RoomTiergarten I/II/III
Strategies for the L&D Ecosystem
Which business processes are able to support and embed learning across an organisation? How can the position and role of education, training and knowledge management accelerate learning - not only for challenges tomorrow – but also in practices today? Join the opening conversation of Business EDUCA where the scene will be set with different stories on support and solutions for the L&D ecosystem.

Clive Shepherd
Partner, Partner, The More Than Blended Company, UK
Clive is a learning and development consultant, with a long-standing fascination for the applications of media and technology to learning at work. In a career spanning more than 35 years, Clive has headed up a corporate training function, co-founded a leading multimedia development business and operated as an independent consultant operating worldwide. In recent years, Clive has devoted his attention to design of next generation workplace learning solutions. He is a regular speaker at international conferences, has been recognised with two lifetime achievement awards, has written five books and more than 200 articles, and nearly 1000 posts to his blog, Clive on Learning. For four years he was Chair of the eLearning Network. His most recent book, More Than Blended Learning, was launched in January 2015. He now provides his consulting services through The More Than Blended Learning Company
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Monika Weber-Fahr
Global Business Line Leader, World Bank, USA
On a Seesaw: How Learning and Operations (could) drive each other at the World Bank Group
Monika Weber Fahr is Chief Operating Officer at Sustainable Energy for All (SE4All).
Previously, Monika was Chief Knowledge Officer and Senior Manager at the World Bank Group's Independent Evaluation Vice Presidency. Transforming how the World Bank Group and its staekholders learn from independent evaluation was her primary focus, working with IEG evaluators on shaping their products and engagement tools for enhanced uptake and usability - with the ultimate objective to deepen World Bank Group impact and effectiveness. Monika's teams also delivered IT supported analytical tools and coordinated partnerships and capacity development for evaluation, both within the Bank Group and externally. In her previous assignment, as Director for Knowledge, Learning and Results for Sustainable Development at the World Bank, Monika oversaw quality and portfolio management for knowledge services that were specifically designed to strengthen sustainable development. She was an advocate for innovative approaches in generating new knowledge and learning opportunities for the Bank Group and its clients.
Monika has worked for several years with the private sector, setting up and leading within the International Finance Corporation (IFC) its Business Line for Sustainable Business Advisory. She also worked with the World Bank Institute (WBI) where she built and led the Global Development Learning Network and Multimedia Division at the World Bank Institute (WBI), spearheading the Institute’s engagement with an international partnership of independent Learning Centers. In 2000, Monika led the team that designed and delivered the World Bank’s first global innovation competition, the Development Marketplace. Monika brings private sector experience also from working several years with the Boston Consulting Group. She holds a PhD in business economics. Monika and her family live in Washington DC.
Monika heads the Council of the Centers for Learning in Evaluation and Results (CLEAR) Initiative and is a member of the Board of COSA (Committee on Sustainability Assessment).
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Moderator

Laura Overton
Managing Director, Towards Maturity, UK
Laura Overton has over 2 decades of experience helping organisations to improve business impact of learning technologies in the workplace.
She is the Managing Director of Towards Maturity – a not for profit organisation that provides research and online resources to help organisations deliver effective learning intervention at work.
Laura is the co-author of ‘Driving Business Benefits’ (09) and ‘Towards Maturity’ (07) – two studies with over 500 organisations into effective e-learning practices in the workplace. She is also the author of ‘Linking Learning To Business’ – one of the first studies with both organisations and learners looking at good practice of successful implementations (Jan 04).
Laura is a founding ambassador for Next Generation Learning @ Work, a national initiative in the UK backed by Becta to promote the effective use of technology in learning, training and development in the workplace, colleges and schools.
She works with government policy makers representing employer interests and has contributed to initiatives associated with the European Commission, the UK’s Learning and Skills Council (LSC) and Becta both in her current organisation and as a member the original advisory board to the LSC.
Laura is a Fellow of the Institute of IT training and of the British Institute of Learning and Development and is a popular industry commentator.
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BUS18
Date Thursday, Dec 3 Time – RoomCheck
Are you Missing Something? Getting Self-Directed Learning to Work
Does your organisation capitalise on what employees are already doing to grow their knowledge? Grounded in extensive research, this session will spark creative action to better use what’s there – and to offer more support.
Moderators

Clark Quinn
Executive Director, Quinnovation, USA
Clark Quinn, Ph.D., helps organizations work smarter: aligning technology with how we think, work, and learn. He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. After an early academic career, Dr. Quinn has served as an executive in online and elearning initiatives and has an international reputation as a speaker and scholar, with four books on learning technology and strategy as well as numerous articles and chapters. He works through Quinnovation.
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Laura Overton
Managing Director, Towards Maturity, UK
Laura Overton is the founder and CEO of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Her work is based on 30 years of practical experience in implementing innovative learning strategies for business advantage and is backed by her independent research with 5000+ Learning leaders and 25,000 workers.
Laura is an Academic Fellow of the CIPD and a fellow of the Learning and Performance Institute. She is on the steering board of Online Educa Berlin, and the L&D advisory board of the CIPD. In February 2010, she was the first woman to be awarded the LPI’s prestigious Colin Corder Award for services to training and was the recipient of the inaugural elearning age Special Achievement award at the 2012 elearning awards. In 2016 she was voted number 1 in the Top Ten’ most influential people in the corporate e-learning in the UK (a position held since 2014) and was also voted 2nd most influential in Europe and 3rd in the Globe.
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BUS25
Date Thursday, Dec 3 Time – RoomTiergarten I/II/III
Making Peer to Peer Learning a Workplace Reality
Step away from silos and isolated knowledge. How can technologies capture and enhance collective intelligence? What are practical approaches that your team can use to connect what is there and learn more, easier? Come contribute!

Bryan Hopkins
Director, Design for Learning Ltd, UK
Using Formal Training to Strengthen Informal Learning Networks
Bryan is a consultant with extensive experience in needs assessment, training strategy development, evaluation and programme design. For several years he worked as the Senior Learning Solutions Officer at the UNHCR training centre in Budapest.
He works primarily with international organisations in the humanitarian and development sectors, and has completed projects for many United Nations agencies, as well as several international development NGOs and various United Kingdom governmental departments and private sector organisations.
He has written three books on training and HR, the most recent being Cultural Differences and Improving Performance (2009), which covers cross-cultural issues in the TNA process.
He has a particular interest in using systems thinking techniques to improve the design and evaluation of training programmes, and is currently writing a book looking at how to use systems thinking to carry out TNAs and evaluation. This will be published during 2016.
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Benjamin Barron
Senior Training Consultant, Zurich Insurance, USA
Social Media Quiz Challenges - Driving Results in a Traditional Business Environment
Ben is a seasoned training and performace consultant with over 30 years of experience in the financial services industry. Ben has been with Zurich for the last 15 years and currently is a part of Zurich's International Programs Operations team.
Ben is a graduate of Southern Illinois University and has a Bachelors degree in Political Science and a Masters of Science degree in Education with a specialization in Instructional Design.
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Moderator

Rob Hubbard
Founder and Creative Lead, LearningAge Solutions, UK
Unlocking the Collective Genius Within your Organisation
Rob is a designer through and through who is fascinated by how we learn, what we remember and why. He is a great enthusiast of all that technology can offer to enhance learning and has completed a huge variety of projects in his 15 year career.
In 2005, Rob founded LAS, which has grown to become a multi award-winning digital learning company. He served on the Board of the eLearning Network for four years including two as the elected Chair. A regular conference speaker he is also the editor and co-author of the 'Really Useful eLearning Instruction Manual' published by Wiley and featuring contributions from the brightest and best elearning minds on both sides of the Atlantic.
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BUS26
Date Thursday, Dec 3 Time – RoomSchöneberg I/II/III
Corporate Digital Learning: How to Get it 'Right'
How can we draw upon industry research to create a favourable context for digital learning? What practical steps can it offer to improve the dynamics of current learning processes? What can we do differently that we have not done before? Let’s move from talk to action in this session.
Moderators

Jeanny Wildi-Yune
Scientific and Board Relations, KPMG, Germany
Corporate Digital Learning: How to Get it 'Right'
Dr. Jeanny Wildi-Yune is Senior Manager in Consulting Data & Analytics of KPMG Germany. She is currently the Manager of the KPMG Insights Center in Frankfurt. Her area of expertise lies in digital learning. Jeanny has over 20 years of experience in education management covering both the industry and academic sectors. Prior, she was key account manager for corporate programs of major international companies and relationship manager for selected universities. From these activities, she gained deep insight into diverse corporate programs and executive education at leading universities.
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Joachim Niemeier
Executive Consultant, centrestage GmbH, Germany
Joachim is honorary professor at University of Stuttgart and executive consultant at centrestage GmbH.
He worked as researcher at Fraunhofer society and was CEO of T-Systems Multimedia Solutions. Innovative educational and knowledge management systems development projects at T-Systems Multimedia Solutions include POLIZEI-ONLINE of the police Baden-Württemberg, which is nationally and internationally a role model and serves as the basis for multifaceted cooperation.
Joachim was co-founder of the German Association of E-Learning Professionals (D-ELAN) and served as board member. He is also part of the Corporate Learning Alliance (CLA) with a focus on strategies for embedding digital technologies into corporate learning environments. At CLA he was a member of the organizer team for the Corporate Learning 2.0 MOOC.
His research and consulting activities include leadership development for enabling a connected enterprise (Enterprise 2.0, Social Business). How to leverage the full potential a consistent digital learning strategy, developing a change management strategy (“How to make digital learning successful on an ongoing basis?”) as well as the implementation of new digital learning methods are topics of his recent research and consulting activities.
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Hannes Klöpper
Managing Director and Co-Founder, Iversity GmbH, Germany
Hannes Klöpper is a co-founder and Managing Director at iversity GmbH. He recently co-authored a book on the university in the 21st century in collaboration with distinguished Professor Yehuda Elkana (edition Körber-Stiftung). He holds a Dual-Masters in Public Administration from Columbia University and the Hertie School of Governance in Berlin and a B.A. in International Relations from the Technische Universität Dresden. Moreover, he spent a semester at SciencesPo Strasbourg and completed the Academy Year programme at the European College of Liberal Arts in Berlin. From 2010-2011, Hannes Klöpper was an associate at the stiftung neue verantwortung, working on a project that explored impact of digitalisation on education. In 2014, he joined the board of jurors for the OpenEducation Challenge and the "New Business Models" of the German government-initiated “Hochschulforum Digitalisierung”. He is a former Berlin ambassador of the Sandbox networks and as of 2014 member of the Global Shapers network of the World Economic Forum and a fellow of the Royal Society of the Arts.
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BUS29
Date Thursday, Dec 3 Time – RoomLincke
Maximising Learning at Work: e-Learning Tools and Methods to Truly Involve Employees

Bente Kristin Langvik Olsen
Regional E-Learning Coordinator, South-Eastern Norway Health Authority, Norway
Enhance Learning by e-Learning: How to Engage 70 000 Employees in Learning Activities
I work as the E-learning Coordinator in Innlandet Hospital Trust, which covers the region where the Lillehammer Olympic Games were hosted in 1994.
Since 2013 I have been the Regional E-learning Coordinator for the South-Eastern Norway Regional Health Authority. The region has ten hospital trusts and five private non commercial hospitals. Together, 75.000 employees offer health services to 2,7 million people in the region, a total of 56 % of the population in Norway.
The learning site in the region is identical in all Hospital Trust’s, and the e-learning Coordinators collaborate extensively on most aspects around the common learning site. It is my responsibility to lead this work.
Before I started working for the Innlandet Hospital Trust in 2011, I worked ten years as a Communication Advisor, taught in High School two years, before I moved into higher education and was a Project Manager for Life-long Learning at the University College in Lillehammer.
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http://www.helse-sorost.no/http://www.sykehuset-innlandet.no/

Michael Leitner
User Experience& User-Centered Design Expert, CREATE.21st century, Austria
cBook: Integrated Learning-Connecting Communities with Learning Content
Michael is head of research, interaction designer and user experience expert at CREATE.21st century.
At CREATE Michael designs and works on new products and services in the area of digital learning technologies and media, Smart City participation tools and approaches, and mobility information services.
Michael got a Ph.D. from Northumbria University, Department of Arts, Design and Social Science, at Newcastle upon Tyne, UK. He is author for several research publications in the area of interaction design research.
Moderator

Jaan Netzow
Senior Managing Consultant - Human Capital Management, IBM, Germany
Jaan Netzow is an IBM Smarter Work Expert and has worked in the field of technology-supported work & learning environments since 1992. Jaan helps organisations cope with the transformation that is taking place in how people interact and how relationships form and develop. This is changing the way how organisations work & learn and how they engage with their customers.
"In order for enterprises to grow, they need to innovate, and in order to innovate, they must have the right people, with the right skills, in the right jobs, at the right time to drive innovation", Jaan Netzow, IBM.
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BUS37
Date Thursday, Dec 3 Time – RoomTiergarten I/II/III
How to Capture and Share the Stories that Influence Others
Explore how to use video stories and video scenarios to address learning needs. Join for ideas on how to capture and share stories within your learning community by using these engaging techniques.
Moderators

Julie Wedgwood
Director, Productive Limited, UK
Engagement Insights: Using Storytelling Interviews and Scenarios to Engage a Learning Community
A prominent learning architect, speaker, thought leader, active curator and exponent of learning technology, Julie provides consultancy, strategic thinking and practical assistance to organisations and learners, changing their thinking about learning by maximising the use of learning technologies to drive performance through learning embedded in the workflow. Julie is also an accomplished and multi-award winning instructional designer of video based e-learning scenarios and simulations and an accredited lecturer for the Univerfity of Derby. Currently, Julie is combining her work with studying for a masters degree at the University of Nottingham.
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Gemma Critchley
Product Manager, Video & Social Media, BP, UK
A passion for storytelling and a background in social media and digital marketing led Gemma Critchley to BP's Learning Innovation Through Technology team. Gemma heads up The Hub, BP's informal learning platform for sharing stories through video.
The Hub is packed with over 2,000 videos of BP colleagues sharing peer-to-peer advice. These sit alongside externally curated content from sites like Ted.com and YouTube. All videos provide performance support at the point of need, championing on-the-job learning. Content on the site is pulled by learners, not pushed by the business, and users are not tracked through a learning management system. Instead, Gemma uses Google Analytics and takes cues from modern marketing to understand her audience. User experience is a big focus for the team and lots of time is spent understanding the context of the audience and the tasks they have to complete. This helps The Hub team to deliver content to learners in a relevant, timely and useful manner.
Stories on The Hub cover everything from senior leaders sharing stories of challenges they've overcome to technical specialists talking about how they dealt with a particularly tricky issue in a safe way. Authentic stories about useful lessons learnt and real people sharing these stories are what make The Hub compelling.
The results speak for themselves: The Hub has had over 500,000 page views since launch in 2012 and now averages around 5,000 visits per month. Because The Hub is accessible from any device - mobile, tablet or laptop - and via any connection, even 3G, it is used globally across BP's locations.
The Hub's success lies in its balance between design and utility, coupled with a strong community built on sharing and storytelling.
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BUS38
Date Thursday, Dec 3 Time – RoomSchöneberg I/II/III
Reskilling the L&D Team for New Challenges
How to transform internal learning together with the L&D team is in focus in this session: is a culture change required for this to happen? How can skills of the L&D department be used to lead learning? Discuss what needs to be in place, based on experiences in this session.

Garry Hearn
Training Business Change Programme Manager, UK Ministry of Defence, UK
Is Workplace Learning as Easy as ABC?
Garry Hearn is a Colonel in the British Army he was recently responsible for the programme management of the UKs largest Defence Technical Traning Transformation Programme, focussed on transforming training and through life learning for up to 40000 students per annum. He is now engaged in delivering leadership and professional learning to the Army's emerging leaders. He is a CIS Engineer with over 35 years experience in a variety of military roles including, leading organisations,Strategic Human Resource, Organisation Development, as well as training and education. In a previous role he was the Principal of the Defence College of Communications and Information Services and his efforts in transforming the College were recognised with him being appointed as an Officer of the British Empire (OBE). He has a BSc (Hons) and three Masters level degrees comprising an MBA, MA in History, and an MSc in Strategic HR as well as being a Fellow of the Chartered Institute of Personnel and Development (CIPD) and Chartered Management Institute (CMI), and the Learning Performance Institute (LPI). He has also recently completed his first book offering an insight into 35 years of leadership and the lessons he has learnt.
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Geraldine Voost
Senior Learning Technologies Specialist, HeidelbergCement Benelux, The Netherlands
Introducing Online Learning in Industry on a Very Low Budget
Work experience has always been a mix of psychology and IT, I like working in the area where these two interact. After graduating I lived and worked in the UK for 5 years. In addition to that I've also worked on long-term projects in Ireland (Dublin), the US, as well as instructional/curriculum design & facilitating workshops and (classroom) training all over Europe, the US, and India.
Projects included: evaluating e-learning on usability, introducing e-learning in an IT software & consultancy firm, introducing e-learning in an industrial area, designing/developing/project management of e-learning courses, and LMS system administration. Most of the time on a low budget, which means coming up with creative solutions.
Educational Background
Masters degree in Cognitive Science (Radboud University Nijmegen) with a Psychology base. Langevin certified instructional designer. Certified PCM Trainer. Certified in OPQ Assessments.
Personal Background
47 years old, married, 2 cats, member of the board at the Dutch Dance Sports Federation, NADB (responsible for IT and Communication) after having competed myself at the highest level until May 2016.
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Moderator
BUS49
Date Friday, Dec 4 Time – RoomTegel
Support for Everyday Learning
In the workplace we learn not just from the ad hoc learning experiences that have been designed for us (aka training/e-learning) but from everyday work experiences as we carry out our jobs. The role of L&D in supporting everyday learning is therefore quite different from designing and delivering traditional training; it involves working alongside managers, helping team members to extract the learning from the daily work and share what they learn with one another. In this Learning Café session we will consider some of the new ways in which workplace learning professionals can help to support everyday learning.
The Learning Café will operate as follows: Jane Hart will introduce the topic, the questions to be considered, and the Learning Café format and etiquette. After this there will be 3 rounds of discussion, where participants will move around a number of tables set up with questions, and where they will draw/write their ideas on tablecloths. One person will remain as table host to support the discussion
Moderator

Jane Hart
Founder and CEO, Centre for Learning & Performance Technologies (C4LPT), UK
Jane Hart is an independent workplace learning and collaboration advisor who has a long track record of helping businesses modernise their approaches to workplace learning.
She is the Founder of the Centre for Learning & Performance Technologies - one of the world’s most-visited learning sites on the Web - which offers free resources that focus on current and emerging trends, technologies and tools, and where Jane compiles the very popular, annual Top 100 Tools for Learning List - now in its 9th year.
Jane is also the author of a number of books, including the Social Learning Handbook 2014 and Modern Workplace Learning: A resource guide for L&D.
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BUS50
Date Friday, Dec 4 Time – RoomTiergarten I/II/III
Global Workplaces
Are you dealing with performance development on a global scale? These organisations with international offices give an angle on how they collaborate to implement learning that meets local requirements in local cultures.

Stefan van der Vlies
E-Learning Specialist, Sika Services AG, Switzerland
Sika - Learn Smarter in 90+ Countries at the Same Time
About a year ago I started working at Sika to lead the Blended Learning Project - a project that has already resulted in the release several learning tools for Sika employees in 91 different countries. The project team had members from all over the world and different divisions of the company.
Learning and teaching has been a recurring theme in my life. I studied to become a primary school teacher in Rotterdam and after a few years of teaching I went back to college. This time I went to the Radboud University in Nijmegen where I studied Pedagogy and Education Sciences.
Before I started at Sika I worked at the oldest Swiss publishing house Orell Füssli in the Learning Media team where I was project leader of their new eBook platform. Before that I worked at the University of Applied Sciences of Northwestern Switzerland at the School of Education. Here I was a lecturer and guided other professors in the use of new media in education.
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Claus Hoevelt
Head of Corporate Learning, SimCorp A/S, Denmark
Linking Learning and Performance Through a Solid Foundation
With more than 15 years’ experience, operating in the intersection between business and learning Claus brings a unique perspective to the challenges facing todays learning professionals and business leaders.
With a professional background, that includes Global Brand Manager for the worlds largest shipping company Maersk Line, CEO of the internet portal Ofir Services and now Head of Corporate Learning at SimCorp, a leading player in the financial software and service sector, Claus has a breadth and depth of experience few can match.
Claus is a graduate of the University of Aalborg, with a master degree in ICT & Learning.

Nick van Dam
Global Chief Learning Officer and Client Advisor, McKinsey & Company, The Netherlands
The Important Role of SPOCS (Specific Private Online Courses) for Developing Leaders
Dr. Nick van Dam is an internationally recognized consultant, author, speaker, and thought leader on corporate learning & leadership development. He is Global Chief Learning Officer and Client Engagement advisor for McKinsey & Company. Nick is a visiting lecturer and advisory board member at the University of Pennsylvania/Wharton’s, Chief Learning Officer - Executive Doctoral Program. He is board member of ICEDR the world’s premier network in global talent management, leadership development and strategic change.
He has a deep and broad expertise and experience in Learning Strategy, Corporate Academies, Leadership Development, Program Design, Digital Learning, Learning and Talent systems, Social Learning, Competency Management, Performance Management, Shared Services, Change Management, and Learning Innovation.
As an internationally known thought leader in Human Capital Development, Dr. van Dam has written articles and has been quoted by The Financial Times, Fortune Magazine, Business Week, The India Times, Information Week, Management Consulting, CLO Magazine, and T+D Magazine.
He has authored and co-authored a number of books including Change Compass, 2001; The e-Learning Fieldbook, 2004 (Mandarin edition, 2006); The Business Impact of e-Learning, 2005; 25 Best Practices in Learning & Talent Development, 2008 (Portuguese edition, 2009; Mandarin edition, 2010), Organization & Management, an International approach (Dutch 7th edition 2012 and English 2nd Edition 2012), and Next Learning, Unwrapped (April 2011 and Mandarin Edition May 2012). He has received the 2012 ‘Lifetime Learning Leadership Award’ for his contributions to innovation and learning from The MASIE Center, an internationally-recognized think tank focused on workforce education and performance.
Under the patrons of the European Parliament Federal Ministry of Education & Research, he received the ‘2013 Leonardo European Corporate Learning Award’ for shaping the future of organizational learning and leadership development.
Nick is founder and chairman of e-Learning for Kids, a global non-profit foundation (www. e-learningforkids.org) that provides free digital lessons for underprivileged children who are 5-12 years old. More than 15 million children have been benefitting from the e-lessons since 2005.
Dr. van Dam is a graduate of the Vrije Universiteit van Amsterdam, Bachelor Degree in Economics and Pedagogy, and holds a Master Degree in Organization & Management from the Universiteit van Amsterdam. He earned his Doctorate in Business Administration (Human Capital Development) at Nyenrode Business University, Breukelen, The Netherlands.
Nick lives with his wife and son (Yannick) in Hilversum, The Netherlands.
Learn how to drive lifelong success directly from Nick van Dam.
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Moderator

Jon Kennard
Editor, TrainingZone, UK
Jon Kennard joined Sift Media, the publisher of TrainingZone, in 2008 as assistant content manager and sub-editor across all the publishing house's titles before becoming editor in 2010.
TrainingZone is the UK's leading independent voice for the L&D community. As the largest UK-based online community for training professionals, their content-first approach ensures that TrainingZone is the go-to site for industry news, premium thought-leadership content and problem-solving forum discussions.
Before Sift, Jon was a staff writer for University Business magazine focusing on e-Learning in the university system, as well as working freelance as a documentary film-maker and writing for several local and national culture magazines.
Jon is also marketing manager of transport start-up Traktual, a patented proposal for trolleybuses, hybrid and driverless vehicles.
BUS63
Date Friday, Dec 4 Time – RoomTiergarten I/II/III
Capturing Attention
The right presentation of knowledge and information at the right time, is key to engage and enthuse time-starved employees. Join to hear about thinking behind it and concrete uses of digital media that produce results!

Matthew Pierce
Customer Engagement Manager, TechSmith Corporation, USA
Using Video Throughout Your Organization to Capture and Retain Knowledge
Matthew Pierce is an experienced instructional designer, training manager, speaker, and multimedia creator. He currently managers training and development at TechSmith Corporation (creators of Snagit and Camtasia), including overseeing instructional design, documentation, training, and tech support. He also has experience leading and managing the social media, video, Public Relations groups at TechSmith. Matt is a regular contributor to several online publications, and has published articles in various training publications in the U.S. and U.K. He has spoken multiple times at national and international conferences including ASTD TechKnowledge, the Society for Technical Communication Summit, Technical Communication UK, and Online Educa Berlin. A graduate of Indiana University’s School of Education’s Department of Instructional Systems Technology.
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Ioannis Angelis
Global Marketing Director and Digital Learning Consultant, Fresenius Kabi, Germany
“Learning by Doing” - An E-Learning Case Towards Employees Engagement
Yannis Angelis is working the last 20 years in the organizational environment in different roles, mainly Training & Learning Management, Marketing Communication and Organizational Development. He is a founding member of INTAGIO, an association that supports Organizations in their Change processes guided by a human orientation. He is also a founding member of beyondstorytelling.com, a forum of experts who work with the narrative approach as a catalyst for organizational transformations in learning, change, leadership, branding and communication.
Yannis's field of interest is the Corporate Training and the change that technology provokes in this area. He is a frequent keynote speaker in international conferences and events. He has designed a participatory process for e-learning development and a model, which has its engagement base on the “Flow Experience” from Positive Psychology. His “Lov-e & Car-e” model leverages principles and tools from the Gestalt Psychology, Behavioral Economics, Theory U, Gamification, and Story Building.
Yannis is a passionate online learner and enjoys inspiring other people to become lifelong learners as well. He believes that the key attitude during the development process of any successful learning initiative is not only to inspire people to learn but also to make them feel happy about the way they learn.
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Casson McRae
Learning Technology Designer, Virgin Media, UK
Casson is part of the multi award winning Learning Technology Team at Virgin Media in the UK. With 15 years’ experience in learning and development, focussed on eLearning, his attention is now on ‘emergent’ technologies and their impacts and benefits for workplace learning.
These technologies range from the use of enterprise social networks, web publishing platforms and content management systems for on-demand, pull learning and performance support and the use of video to promote and share knowledge across large organisations.
Casson is an advocate of technology and how it can be used to compliment existing and ‘traditional’ forms of learning as well as what electronic ‘electronic’ learning means in a world where learning and technology are inextricably woven into the fabric of organisational learning.
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Moderator

Elena Coello
Assistant to the Director, European Commission, EACEA - Education, Audio-visual and Culture Executive Agency, Belgium
Elena Coello works for the European Commission. She is the assistant to the Director of the Executive Agency Education, Audiovisual and Culture (EACEA). In addition to assisting and advising the Director in strategic and managerial issues, she is in charge of developing knowledge management at EACEA, aiming at making the organisation a modern and innovative place to work. Before this position she was Head of Sector responsible for ICT in the field of education.
Elena has worked for several years in the European Commission as well as in the private sector in several European countries. She has studied in Spain and Germany, and holds a university degree of Humanities and Education Sciences from the University Valladolid, Spain, with a focus on Germanic Philology and Linguistics.
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BUS64
Date Friday, Dec 4 Time – RoomSchöneberg I/II/III
How to Win the Hearts and Minds of Business Leaders
Moderators

Charles Jennings
Director, The Internet Time Alliance, UK
Charles is a director of The Internet Time Alliance, a multinational think-tank of leading learning and business performance experts helping organisations exploit emerging practice in workplace and social learning to ‘work smarter’.
He is a leading expert on building and implementing 70:20:10 learning strategies. 70:20:10 is based on observations that high performing individuals and organisations build most of their capability by learning within the workflow.
Past roles include:
- Chief Learning Officer for Reuters and Thomson Reuters
- Head of the UK national centre for network-based learning
- Professor at Southampton Business School
- Senior business roles for global companies
- Evaluator for the European Commission’s learning, performance and eCommerce research initiatives
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Laura Overton
Managing Director, Towards Maturity, UK
Laura Overton has over 2 decades of experience helping organisations to improve business impact of learning technologies in the workplace.
She is the Managing Director of Towards Maturity – a not for profit organisation that provides research and online resources to help organisations deliver effective learning intervention at work.
Laura is the co-author of ‘Driving Business Benefits’ (09) and ‘Towards Maturity’ (07) – two studies with over 500 organisations into effective e-learning practices in the workplace. She is also the author of ‘Linking Learning To Business’ – one of the first studies with both organisations and learners looking at good practice of successful implementations (Jan 04).
Laura is a founding ambassador for Next Generation Learning @ Work, a national initiative in the UK backed by Becta to promote the effective use of technology in learning, training and development in the workplace, colleges and schools.
She works with government policy makers representing employer interests and has contributed to initiatives associated with the European Commission, the UK’s Learning and Skills Council (LSC) and Becta both in her current organisation and as a member the original advisory board to the LSC.
Laura is a Fellow of the Institute of IT training and of the British Institute of Learning and Development and is a popular industry commentator.
Links
BUS75
Date Friday, Dec 4 Time – RoomTiergarten I/II/III
Business EDUCA: Closing Conversation
Moderator

Charles Jennings
Director, The Internet Time Alliance, UK
Charles is a director of The Internet Time Alliance, a multinational think-tank of leading learning and business performance experts helping organisations exploit emerging practice in workplace and social learning to ‘work smarter’.
He is a leading expert on building and implementing 70:20:10 learning strategies. 70:20:10 is based on observations that high performing individuals and organisations build most of their capability by learning within the workflow.
Past roles include:
- Chief Learning Officer for Reuters and Thomson Reuters
- Head of the UK national centre for network-based learning
- Professor at Southampton Business School
- Senior business roles for global companies
- Evaluator for the European Commission’s learning, performance and eCommerce research initiatives